July 2026- John & his crew of merry mechanics*** made sure my first experience at Marble Falls Auto Center was fantastic. Beginning with initially speaking with John on the phone he was clear, concise, funny and friendly. The diagnostic wasn’t going to be quick but it was going to be through.
The Communication via text is really great and John kept me in the loop on the diagnostic and timing, as well as giving me very clear information on what was wrong with the car (lots!) and what took priority to fix. Safety first!
Approving the work was easy via text/online with the way he laid the info out for me; that includes physically laying the parts on the counter and showing me how decrepit some parts had become when it was time to pick up my car.
As far as building trust goes this visit went a loooooong way. I’ll be back for new spark plugs & brakes (&more!) after what a great job they did on the motor mounts and brake flush.
SUPPORT LOCAL: GO TO MARBLE FALLS AUTO CENTER!
***Big thanks to Wayne, Brian, Layton, Kent, Josh, Tyler and John! We wouldn’t be on the road without you!
Thank you for taking the time to write this. We’re really glad John & the crew made your first visit feel clear, honest, & easy to follow, especially with everything that needed attention. It means a lot that the communication, priority breakdown, & showing the old parts helped build that trust. We’ll be here when you’re ready for the spark plugs & brakes.
- Marble Falls Auto Center